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Archive for November, 2007

Broccoli People.

By Justen Deal • Nov 23rd, 2007 • Category: Kaiser Permanente

People ask me sometimes why I still care about Kaiser Permanente. It’s tough to put the reasons into words, except to say that I believe in what Kaiser Permanente stands for. Do you know what it’s like to believe in a country, and just not its current administration? It’s that way with [...]



Still believing…

By Justen Deal • Nov 20th, 2007 • Category: Kaiser Permanente

When Kaiser Permanente launched the Thrive campaign in 2004, it set out to redefine the way people thought about the organization. I wrote, back in 2005: “It makes a world of difference when you’re pushing forward with a cause and people know why you’re doing it. Our cause is helping people live healthier lives.”
There [...]



Epic: In for a penny, in for a pound?

By Justen Deal • Nov 16th, 2007 • Category: HealthConnect, Kaiser Permanente, healthcare

Call it HealthConnect, Take Two. Only this time, replace Kaiser Permanente with Sutter Health.
Tim, over at HIStalk, was the first to pick up a story by Chris Rauber covering Sutter’s Epic Systems implementation. The guy in charge over at Sutter, Jerry Padavano, wants to be clear: “I’ve learned from Kaiser’s missteps, and we’re [...]



Kaiser Permanente silently offshoring.

By Justen Deal • Nov 15th, 2007 • Category: Kaiser Permanente

Update: In related news (to the post below), KP today said it has cut 175 positions from KP-IT headquarters in Pleasanton. Nearly two weeks ago, KP said it was laying off 100 employees, so it is not yet clear whether the the 175 figure is an additional round of layoffs or just an upward [...]



The next chief executive of Kaiser Permanente?

By Justen Deal • Nov 14th, 2007 • Category: Kaiser Permanente, succession

For the past few weeks, I have been looking at a few of the potential candidates who could succeed George Halvorson and get Kaiser Permanente back on track. Each candidate so far has been from outside the organization. Today, though, I’m going to talk about Bernard Tyson, who is effectively the chief operating [...]



Kaiser Permanente’s rubber-stamp board.

By Justen Deal • Nov 13th, 2007 • Category: Kaiser Permanente, governance

In my message last fall to my colleagues at Kaiser Permanente, I voiced my concerns that the Kaiser Foundation Health Plan Board of Directors was abdicating its most important responsibility: the oversight of our chief executive officer. I had spoken with several directors last fall, and was disappointed and shocked by their lack of [...]



George Halvorson: Killing Kaiser Permanente.

By Justen Deal • Nov 12th, 2007 • Category: Cost of Care, Kaiser Permanente

I posted last week that membership growth at Kaiser Permanente has crumbled for the past three quarters, down 75% so far this year, a seemingly significant fact that was buried six paragraphs down in the quarterly press release. The news only gets worse from there, sadly. While potential new members are staying far, [...]



Kaiser Permanente membership growth plummets.

By Justen Deal • Nov 7th, 2007 • Category: Kaiser Permanente

Update: Two hours later and KP still has not yet posted the results to its website, so here is a link to a PDF of the results. You have to dig down to the sixth paragraph to find mention of the “relatively flat” membership growth, which I’ve highlighted for your convenience.
Kaiser Permanente announced its [...]



The country club is growing…

By Justen Deal • Nov 4th, 2007 • Category: governance

Chuck Prince, chief executive of Citigroup since 2003, has resigned. Prince is being temporarily replaced as Citi chairman by Bob Rubin, who was Treasury Secretary for most of the Clinton years. Win Bischoff also will serve as interim chief executive.
The country club of bad former chief executive officers is growing. Now that [...]



Halvorson: Pretending to promote diversity.

By Justen Deal • Nov 2nd, 2007 • Category: Kaiser Permanente

I’m going to get to George Halvorson being one of the eight seven chief executives “honored” by a so-called “Diversity Best Practices” company in just a minute. Before I do, you should know that Kaiser Permanente is expected to report its third quarter financial results this week, and the picture is not looking good. [...]